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Solutions/Build A/Consumer
Build A · Web Application

Build a chat application — real-time messaging for your specific use case.

Chat is a feature, not a product category. In-app support chat. Team communication. Peer-to-peer messaging within a marketplace. Customer-to-business messaging. The right architecture depends on the use case.

150+
Projects shipped
99%
Client retention
~12wk
Average delivery
The problem
Platform founder who needs real-time messaging built into their product — not a standalone chat tool, but chat as a feature embedded in a specific workflow

Real-time chat has specific infrastructure requirements that differ from standard request-response web applications:

WebSocket connections: Chat requires persistent connections between client and server. Vercel's serverless functions have connection time limits. Chat needs a stateful connection layer (Ably, Pusher, or a dedicated WebSocket server).

Message persistence: Messages must be stored for history retrieval. The data model needs to support: conversations, messages, read receipts, and reactions.

Presence: "Who is online?" requires a presence system that tracks active connections.

Message delivery: Delivered to online users via WebSocket. Delivered to offline users via push notification or email.

Types of chat that need custom architecture:

  • Marketplace buyer-seller messaging (tied to transaction records)
  • Multi-party project chat (team members + client + specific project)
  • Support chat with routing and escalation
  • Live event chat with moderation
What we build

Chat application or embedded chat feature deployed — real-time messaging, channels or direct messages, message history, and notifications

Real-time messaging

WebSockets via Ably or Pusher

Conversation model

1:1, group, or channel-based

Message history

stored in Postgres with pagination

Read receipts

delivered/read status per message

Typing indicators

real-time typing state

Notifications

push and email for offline messages

Engagement

One honest number to start.

Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.

Tier · Web ApplicationFixed scope
From$25,000

Chat application or embedded chat feature deployed — real-time messaging, channels or direct messages, message history, and notifications

99% client retention across 40+ projects
Process

Three steps, every time.

The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.

01Week 0

Brief & discovery.

We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.

02Weeks 1–N

Build & ship.

Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.

03Post-launch

Warranty & retainer.

30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.

Why fixed-price

Why Fixed-Price Matters Here

Chat features have defined messaging and presence patterns. Fixed-price from the spec.

FAQ

Questions, answered.

Stream Chat (getstream.io) provides an SDK that handles the WebSocket layer, reducing implementation time by ~50%. Use Stream Chat when getting to market fast is the priority. Custom implementation when the chat UX needs to be deeply customized or Stream Chat's cost at scale is a concern.

Yes. File upload to S3 with pre-signed URLs. Image preview inline. File download link for other types.

Next step

Tell Ryel about your project.

Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.