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Solutions/Problem Aware/Saas
Problem Aware · Web Application

Your app crashed because it was never built to handle the load.

Traffic spikes expose architectural decisions that worked fine at 10 users but collapse at 1,000. Database connection pools exhausted, N+1 queries, synchronous operations blocking the thread — these are engineering problems with engineering solutions. Understanding what went wrong and how to rebuild it right.

150+
Projects shipped
99%
Client retention
~12wk
Average delivery
The problem
Application that crashed, slowed down, or became unusable during a traffic spike or growth event — typically caused by architectural problems not visible at low scale

Applications crash under load for predictable reasons. Here's what actually happened:

Database connection exhaustion. Most database servers have a connection limit (Postgres default: 100). Each serverless function invocation opens a new connection. At 200 concurrent requests, the database refuses new connections and everything breaks. Fix: connection pooling via PgBouncer or Neon's built-in pooling.

N+1 queries. Your feed shows 50 items. For each item, the ORM runs a separate query to fetch the author. That's 51 queries instead of 1. Fine at 10 users; a problem when 100 users load the feed simultaneously. Fix: proper JOIN queries or ORM include statements.

Synchronous blocking operations. Sending email, processing images, calling slow third-party APIs — all in the request handler. Every user waits for all of it. Fix: background job queues.

No caching. Every request recomputes the same data. Fix: Redis caching for expensive, rarely-changing queries.

Missing indexes. A table with 1 million rows and no index on the query column runs a full table scan. Fix: proper database indexing.

The crash wasn't bad luck. It was these specific architectural gaps meeting scale for the first time.

What we build

Rebuilt application with architecture designed for the actual traffic scale — proper connection pooling, query optimization, async processing, and horizontal scaling

Connection pooling

via PgBouncer or Neon's managed pooling

Query optimization

identifying N+1 patterns and rewriting with proper JOINs

Background job processing

via queues (BullMQ on Upstash Redis)

Redis caching

for expensive computed data

Database indexes

on query columns

Load testing

before launch to catch problems before users do

Engagement

One honest number to start.

Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.

Tier · Web ApplicationFixed scope
From$25,000

Rebuilt application with architecture designed for the actual traffic scale — proper connection pooling, query optimization, async processing, and horizontal scaling

99% client retention across 40+ projects
Process

Three steps, every time.

The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.

01Week 0

Brief & discovery.

We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.

02Weeks 1–N

Build & ship.

Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.

03Post-launch

Warranty & retainer.

30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.

Why fixed-price

Why Fixed-Price Matters Here

Rebuilding a crashed application has a definable scope: audit the existing architecture, identify the failure points, rebuild the critical paths. Fixed price means no surprise bill when the forensics reveal more than expected.

FAQ

Questions, answered.

Often yes. Database indexes, query optimization, and connection pooling fixes can be added incrementally. Full rebuild is warranted when the architecture problems are fundamental.

Load testing during development simulates traffic spikes before they happen. We test against 10x expected peak traffic during the build phase.

Without access to the logs and metrics from the crash event, we can only diagnose after a review. The patterns above cover 90% of startup-scale crashes.

Next step

Tell Ryel about your project.

Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.