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Solutions/Problem Aware/Saas
Problem Aware · Web Application

Users are asking what data you collect. You should know the answer.

Data privacy isn't just a compliance checkbox. Users increasingly ask what's being collected, how it's stored, and who it's shared with. Having clear answers — and an application built to honor them — is a competitive advantage and a legal requirement in many jurisdictions.

150+
Projects shipped
99%
Client retention
~12wk
Average delivery
The problem
User data privacy concerns — either users are asking questions you can't answer, a data incident happened, or you're preparing for enterprise sales that require a clear data handling story

Data privacy problems take several forms:

Collecting more than you need. Every field collected is a liability: a field that can be breached, subpoenaed, or leaked. If you're storing user home addresses for a product that doesn't need them, stop. Minimal data collection is the safest privacy posture.

No data retention policy. Deleted user accounts that still have their data in the database. Logs that accumulate indefinitely. Old backups with sensitive data. A data retention policy defines how long different data types are kept and when they're deleted.

Third-party data sharing. Analytics tools (Mixpanel, Amplitude, Google Analytics) receive user behavior data. A/B testing tools receive user IDs. If your privacy policy doesn't disclose this, you have a problem.

No data export or deletion capability. GDPR (EU), CCPA (California), and similar regulations give users rights: right to export their data, right to have it deleted. If you can't honor these requests programmatically, you're manually handling them (or ignoring them, which is riskier).

The practical implementation:

  • Data inventory: document what you collect and why
  • Privacy policy: describe what's collected, how it's used, who it's shared with
  • Consent tracking: record when users consented to what
  • Data subject request handling: programmatic data export and deletion
  • Third-party audit: review what your analytics and third-party tools collect
What we build

Application with clear data handling practices, documented privacy policy, minimal data collection, and the controls users need to manage their own data

Data model audit

identifying over-collection

Account deletion workflow

that actually deletes all user data

Data export endpoint

(GDPR Article 20 right to portability)

Consent logging

for cookie consent and marketing opt-ins

Privacy policy review

for accuracy against the actual implementation

Engagement

One honest number to start.

Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.

Tier · Web ApplicationFixed scope
From$25,000

Application with clear data handling practices, documented privacy policy, minimal data collection, and the controls users need to manage their own data

99% client retention across 40+ projects
Process

Three steps, every time.

The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.

01Week 0

Brief & discovery.

We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.

02Weeks 1–N

Build & ship.

Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.

03Post-launch

Warranty & retainer.

30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.

Why fixed-price

Why Fixed-Price Matters Here

Privacy improvements are a defined scope. The audit defines the work; the implementation is fixed-priced.

FAQ

Questions, answered.

If you're processing EU personal data and you have enterprise customers, yes. Enterprises under GDPR require DPAs from all their processors. The DPA is a legal document; consult a privacy lawyer.

EU/UK law requires explicit consent for non-essential cookies. A cookie consent banner with actual blocking of non-essential cookies (not just a banner that does nothing) is required. Tools: Cookiebot, OneTrust, or a custom implementation.

Next step

Tell Ryel about your project.

Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.