Your service business runs on scheduling, dispatch, and follow-through. Build software for all three.
We build custom web applications for service businesses — field service management, job scheduling, technician dispatch, client portals, and the operations tooling that replaces the whiteboard and the clipboard. Fixed scope, fixed price.
You schedule jobs in Google Calendar, invoice in QuickBooks, track technicians with phone calls, and manage client communication in email. You need field service management software that actually fits your service type and workflow.
Service businesses — cleaning, pest control, HVAC, landscaping, plumbing, IT support, home inspection, security — have an operations problem that scales linearly with revenue. Every new client is another set of job notes in Google Calendar, another invoice template in QuickBooks, another technician to add to the phone-tree dispatch chain. You double revenue and you double the admin work, which means you double the headcount or the burnout.
Housecall Pro, ServiceTitan, and Jobber exist for this reason. They work well for the typical residential service business at a certain scale. They break down when your workflow deviates from their assumptions: you have more complex job types, unusual pricing models, routes that require manual optimisation, client relationships that need custom billing terms, or technician tracking that requires more granularity than their mobile app provides.
The off-the-shelf platforms want you to adapt your workflow to their system. That works for plumbers. It doesn't work for a $5M commercial service business with contracts, multi-site clients, and a team of 40 technicians whose job types range from 15-minute inspections to 6-hour installations.
The right answer for a service business at that scale is software that was built around how you actually operate.
A custom operations platform where jobs are scheduled, dispatched, tracked, invoiced, and followed up without your ops team having to stitch four tools together manually.
Job scheduling and calendar management
Recurring jobs, one-off bookings, job-type-specific durations and requirements, and a drag-and-drop dispatch calendar that shows technician availability by skill and geography.
Technician dispatch and mobile job view
Technicians see today's jobs on their phone, get turn-by-turn routing, log arrival and departure, complete checklists, capture photos, and collect signatures on job completion.
Client portal with job history and upcoming bookings
Clients see their service history, upcoming appointments, invoices, and a way to request additional services or report an issue — so your office handles fewer inbound calls.
Invoicing and payment collection
Invoices generated automatically on job completion based on your pricing rules, sent to the client by email, paid via card link or ACH, and synced to QuickBooks or Xero.
Operations dashboard and reporting
Jobs completed per day, revenue per technician, customer satisfaction by job type, and first-time fix rate — the metrics that tell you where your operation is efficient and where it isn't. Built on Next.js, Convex for real-time dispatch updates, React Native or mobile web for technicians, Stripe for payments, and QuickBooks API for accounting sync.
One honest number to start.
Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.
A custom operations platform where jobs are scheduled, dispatched, tracked, invoiced, and followed up without your ops team having to stitch four tools together manually.
Three steps, every time.
The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.
Brief & discovery.
We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.
Build & ship.
Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.
Warranty & retainer.
30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.
Why Fixed-Price Matters Here
Service business owners are focused on utilisation and margin. You can't afford an open-ended technology project when you're also managing labour, vehicles, equipment, and customer relationships. Fixed scope, fixed price, shipped in 12 to 14 weeks — with a clear spec of what the scheduling, dispatch, client portal, and invoicing look like before we start.
Related engagements.
Questions, answered.
Via a mobile-optimised web app on any smartphone, no App Store install required. Technicians see their job queue, get route directions (via Google Maps), log job start and end, complete a checklist, upload photos, and get client signature — all in one screen. Works in low-signal areas with offline queuing for the final sync.
Yes. Recurring job schedules (weekly, bi-weekly, monthly, custom) are standard. Contract clients can have fixed billing schedules, volume pricing tiers, and a dedicated account manager view in the ops dashboard.
Jobs completed and invoiced in the platform post to QuickBooks via the API. Customer records, invoice line items, and payment receipts sync automatically. You don't re-enter anything.
Scheduling, dispatch, mobile job view, client portal, invoicing, and QuickBooks integration typically runs $40k–$90k depending on the number of job types, technician count, and complexity of pricing rules. Fixed-price.
Most service business platforms ship in 12 to 14 weeks. The mobile job view and QuickBooks integration are the longest lead-time pieces — we start those in week one.
Tell Ryel about your project.
Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.