Build a tenant portal — rent payment, maintenance, and communication in one place.
A tenant portal reduces the volume of inbound calls and emails to your property management office. Tenants pay rent online, submit maintenance requests, access their lease documents, and get communication — without calling you.
Property manager who handles tenant communication manually and wants to give tenants self-service access to rent payment, maintenance, and documents
Without a tenant portal, every rent payment is a manual process — check by mail, bank transfer with manual matching, or a phone call. Every maintenance request is an email or call that needs to be transcribed into a work order. Every lease question is answered by looking up the file.
Volume of tenant communications without a portal: A property manager with 50 units handles 200+ inbound contacts per month — rent questions, maintenance requests, lease questions, move-in/move-out logistics. Most of these are resolved by the tenant themselves with a portal.
What a tenant portal eliminates:
- "Did you receive my rent check?" — replaced by payment confirmation email
- "I have a maintenance issue" — replaced by structured request form
- "Can you send me my lease?" — replaced by document library
- "When does my lease expire?" — visible in tenant dashboard
Tenant portal deployed — online rent payment, maintenance request submission, document access, and tenant messaging
Online rent payment
Stripe ACH and card processing
Maintenance request
photo upload, category, urgency level
Document library
lease, addendums, move-in inspection
Notification system
rent reminders, maintenance status updates
Tenant messaging
direct communication with property manager
One honest number to start.
Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.
Tenant portal deployed — online rent payment, maintenance request submission, document access, and tenant messaging
Three steps, every time.
The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.
Brief & discovery.
We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.
Build & ship.
Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.
Warranty & retainer.
30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.
Why Fixed-Price Matters Here
Tenant portals have defined features. Fixed-price from the spec.
Questions, answered.
Yes. Stripe supports ACH and card payments. ACH is typically lower cost for landlords (0.8% capped at $5 vs. 2.9% for card). Payment method choice is configurable.
Yes. Rent payments sync to QuickBooks as income. Maintenance expenses can be logged against properties. Standard integration included in the spec.
Tell Ryel about your project.
Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.