The hotel that owns its technology stack owns its guest relationship.
We build SaaS platforms for hospitality operators and hospitality tech startups — property management, direct booking tools, guest experience apps, and the revenue management infrastructure that reduces OTA dependency. Fixed scope, fixed price.
You're paying 15 to 20% commission on OTA bookings that could be direct. A hospitality SaaS with a proper direct booking engine, loyalty program, and guest messaging system changes that commission line.
Hotel and hospitality operators are in a structural dependency on Booking.com, Expedia, and Airbnb. OTA commissions of 15 to 20% per booking are a permanent drag on RevPAR for operators who haven't invested in the direct booking infrastructure that gives guests a reason to go directly to the source. The problem is that building a direct booking engine that's as fast and seamless as Booking.com is a real technology investment — and most small and mid-market operators don't have the in-house engineering to do it.
Beyond the direct booking problem, hospitality operators running multiple properties face a operational data problem. Opera and Cloudbeds provide a PMS per property. Getting a consolidated view of occupancy, ADR, RevPAR, and GOPPAR across all properties requires manual exports and reporting tools that most operators are still building in Excel.
Hospitality tech founders who've identified a specific niche — boutique hotel groups, vacation rental operators, glamping and alternative accommodation, corporate serviced apartments — have found that the generic OTA and PMS ecosystem doesn't serve their category well. The gap is the product.
A hospitality SaaS with direct booking, PMS integration, guest messaging, and loyalty — designed to shift 20 to 30% of OTA bookings to direct over 12 months by giving guests a better reason to book directly.
Direct booking engine with rate parity management
Availability calendar, room type selection, rate display, promo codes, and Stripe checkout — fast enough to compete with OTA booking flow. Integrated with your channel manager (Cloudbeds, SiteMinder, or Lodgify) for rate and availability sync.
Guest messaging and digital concierge
Pre-arrival messaging, check-in instructions, in-stay service requests, and post-stay review requests — automated sequences that improve guest experience and reduce front desk volume.
Loyalty and direct booking incentives
Points earned per direct booking, redeemable for room upgrades, late checkout, or F&B credits. Direct booking price advantage display at checkout — "Book direct and save $15."
Multi-property revenue dashboard
Occupancy, ADR, RevPAR, and booking pace by property — pulled from your PMS or channel manager via API — in one consolidated view with period-over-period comparison.
Guest profile and CRM
Returning guest recognition, stay history, preferences, and notes. Marketing list segmentation for targeted direct booking campaigns. Built on Next.js, Postgres, Stripe, Cloudbeds or Lodgify API, and a messaging layer for guest communications.
One honest number to start.
Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.
A hospitality SaaS with direct booking, PMS integration, guest messaging, and loyalty — designed to shift 20 to 30% of OTA bookings to direct over 12 months by giving guests a better reason to book directly.
Three steps, every time.
The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.
Brief & discovery.
We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.
Build & ship.
Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.
Warranty & retainer.
30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.
Why Fixed-Price Matters Here
Hospitality operators make capital decisions on a seasonal cycle — major technology investments happen in the off-season and need to be ready for peak season. Fixed scope and fixed price means the direct booking engine is live before summer, not shipped in September when the season is over.
Related engagements.
Your hotel website is losing bookings to OTAs because it can't close the deal itself.
Read more02Your hotel group needs software that connects front desk, housekeeping, and guest experience in one place.
Read more03The best hotel apps replace a dozen calls to the front desk. Build the one your guests actually use.
Read moreQuestions, answered.
The booking engine connects to your channel manager (Cloudbeds, SiteMinder, or similar) via API. Every booking — OTA or direct — closes the same availability in the channel manager. No double-booking risk.
Yes — points are earned and redeemed across all properties in the group. Guests with multi-property stays see a consolidated balance and transaction history.
If you're building a SaaS for other operators (a hospitality tech play), we build multi-tenancy, white-label branding, and Stripe billing from the start.
A direct booking engine, guest messaging, loyalty, and multi-property dashboard typically runs $45k–$90k. PMS integration complexity and the number of property types are the main scope variables. Fixed-price.
12 to 16 weeks including channel manager integration and booking engine testing with your properties.
Tell Ryel about your project.
Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.