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Solutions/Service & Vertical/Retail
Service & Vertical · Mobile + Platform

Your retail app should be the loyalty card, the catalog, and the store associate — in one place.

We build custom mobile apps for retail businesses — loyalty programs, browse-and-buy, in-store mode with barcode lookup, push promotions, and the unified customer profile that makes every interaction feel personal. Fixed scope, fixed price.

150+
Projects shipped
99%
Client retention
~12wk
Average delivery
The problem
Your loyalty program is a physical card 40% of customers lose. Your customer data is split between your POS and Klaviyo. And you have no push notification channel to fill the store on a slow Wednesday.

Independent and mid-market retailers are fighting on margin and experience against Amazon on one side and fast-fashion apps on the other. The one asset neither of them can replicate is your relationship with your local customer base. But that relationship only compounds if you have a channel to maintain it between visits.

A physical loyalty card competes with twelve others in a wallet, gets lost, and generates zero data about who the customer is. Email open rates have declined. SMS is expensive per message. The brands building durable retail relationships are doing it through a mobile app — not because of the app features themselves, but because of what the app enables: a push channel with near-50% open rates, a loyalty record that travels with the customer's phone, and a browse experience optimised for mobile that your ecommerce site probably isn't.

On the data side, most retailers have a fragmented customer picture: POS for in-store, Shopify for online, Klaviyo for email, Fivestars or Smile.io for loyalty. Lifetime value calculations are guesses because no single system has the full purchase history. A branded app with proper POS and ecommerce integration creates the unified customer profile that makes segmentation, reactivation, and personal outreach actually work.

What we build

A branded retail app where customers earn and redeem loyalty, browse the catalog, get personalised push offers, and check in-store availability — with their full purchase history in one place, across every channel.

Loyalty with unified in-store and online tracking

Points per dollar whether the customer shops in-store or online, POS API integration for in-store point attribution, tier unlocks, and reward redemption at checkout.

Browse, wishlist, and buy

A clean product catalog with availability by store location, tap-to-buy with Apple Pay and Google Pay, and saved wishlist for items they want to try in store.

In-store mode

Customers in your store can look up any item, check size/color availability, scan a barcode for price and details, and check out items they can't find on the floor.

Push notifications with segmentation

Flash sales, new arrivals, "you left this in your wishlist," birthday offers, and reactivation campaigns for customers who haven't visited in 60 days.

Personalised home screen

Recommendations based on category affinity, past purchase patterns, and current inventory — so every customer's app looks slightly different. Built with Expo and React Native for iOS and Android, integrated with your POS (Lightspeed, Square, Shopify POS) and Klaviyo for unified customer messaging.

Engagement

One honest number to start.

Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.

Tier · Mobile + PlatformFixed scope
From$45,000

A branded retail app where customers earn and redeem loyalty, browse the catalog, get personalised push offers, and check in-store availability — with their full purchase history in one place, across every channel.

99% client retention across 40+ projects
Process

Three steps, every time.

The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.

01Week 0

Brief & discovery.

We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.

02Weeks 1–N

Build & ship.

Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.

03Post-launch

Warranty & retainer.

30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.

Why fixed-price

Why Fixed-Price Matters Here

Retail capital budgets are planned seasonally. A mobile app project needs a fixed cost and a launch date that lines up with a campaign window — back to school, holiday, or a store opening. Fixed scope, fixed price, committed delivery date. The app that goes live before the holiday season pays back in the first month.

FAQ

Questions, answered.

The in-store mode doesn't require staff involvement — customers use it independently. For loyalty attribution at checkout, staff scan the app's QR code at POS using your existing scanner, same as a physical card but with more data attached.

Yes. Mobile checkout with Apple Pay, Google Pay, and saved cards for online orders and in-app purchases. For in-store payment, most retailers prefer to route through the POS rather than the app for inventory reconciliation reasons — though in-store checkout via app is also possible.

Lightspeed, Square, Shopify POS, Clover, and most other major retail POS systems via their APIs. We read product catalog and inventory, write loyalty transactions and point balances, and reconcile purchase history.

A loyalty, browse-and-buy, and push notification app on iOS and Android with POS integration typically runs $55k–$100k. Scope depends on POS integration complexity, catalog size, and personalisation requirements. Fixed-price.

12 to 16 weeks from brief to App Store live.

Next step

Tell Ryel about your project.

Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.