The service business that builds a platform stops competing on price.
We build custom service platforms — client-facing booking systems, multi-provider service marketplaces, franchise management portals, and the data infrastructure that powers a service business that scales beyond its founding team. Fixed scope, fixed price.
You've got a service business that works. The constraint isn't demand — it's the operations infrastructure that lets more providers deliver the same quality without you personally managing every job.
A service business that scales typically does so in one of two ways: it builds a brand and a system that allows more providers to deliver the service (franchise or licensee model), or it becomes a marketplace that connects buyers to a vetted network of providers and earns margin on the transaction. In either case, the software needs are more complex than a single-operator job management system — they require multi-provider management, brand standards enforcement, and the data infrastructure that tells you whether quality is consistent across your network.
The challenge with off-the-shelf solutions is that service businesses are highly specific. The operational workflow for a home cleaning service is different from a landscaping service, which is different from a pool maintenance service, which is different from a HVAC maintenance network. Generic field service management software (ServiceTitan, Jobber) handles the scheduling and invoicing problem adequately — they don't handle the franchise management, brand standards auditing, or network analytics that a platform-scale service business needs.
A custom service platform is the technology investment that separates a business with 5 providers from a business with 50. It's the infrastructure that lets the founder step back from operations because the system enforces the process.
A custom service platform where booking, provider assignment, quality management, and client communication run in a system that scales with your volume — not with your personal attention.
Client-facing booking and provider assignment
Customer-facing booking with service type, location, date/time, and provider selection. Intelligent assignment based on provider availability, service area, and client preferences. Booking confirmation with provider details and real-time ETA.
Provider mobile app
Providers receive scheduled jobs with client details, service checklist, and navigation. Check-in/check-out with time logging. Job completion with photo documentation and client signature. Earnings dashboard and payout visibility.
Quality control and brand standards
Post-job quality checklist completed by the provider and submitted with photos. Quality scoring per job, per provider, and across the network. Client satisfaction survey triggered automatically post-service. Exception workflow for jobs that fall below quality threshold.
Franchise/network management console
Per-franchisee or per-provider performance dashboard: jobs completed, quality score, revenue generated, client retention rate. Brand standards compliance tracking. Training completion and certification status.
Billing and payout infrastructure
Client billing via Stripe with automatic invoicing. Provider payout calculation (net of platform fee, gross after expenses). Net-payout schedule (weekly or bi-weekly) via Stripe Connect or ACH. Built on React Native for provider mobile app, Next.js for client booking and management console, Postgres, Stripe Connect for split payments.
One honest number to start.
Fixed-scope, fixed-price. The number below is the starting point — final scope is built from your brief.
A custom service platform where booking, provider assignment, quality management, and client communication run in a system that scales with your volume — not with your personal attention.
Three steps, every time.
The same repeatable engagement on every project. No surprises, no mystery, no billable ambiguity.
Brief & discovery.
We send you questions, then get on a call. Output: a written scope with every step, feature, and integration listed.
Build & ship.
Fixed schedule, weekly reviews. No scope creep unless you change the scope — and if you do, we reprice it transparently.
Warranty & retainer.
30-day warranty on every launch. Most clients stay on a monthly retainer for ongoing features and maintenance.
Why Fixed-Price Matters Here
Service platform businesses are often funded from the profits of the initial service operation — there's no VC runway to burn through, and the technology cost needs to be predictable. Fixed scope and fixed price is the structure that lets you build the platform without threatening the cash flow of the underlying business.
Related engagements.
The service business with the best operations software wins the customer who matters most: the repeat one.
Read more02Your service business runs on scheduling, dispatch, and follow-through. Build software for all three.
Read more03Your field service operations are more repeatable than you think. That's the SaaS.
Read moreQuestions, answered.
Yes — employment type affects the payout structure (W-2 payroll for employees, 1099 payments for contractors) but the operational workflow is the same. We handle the payout routing differently based on provider type. Tax documentation (1099-NEC) for contractor payments is managed via Stripe's tax reporting tools.
Client disputes trigger a structured review workflow: the client submits a complaint via the app or portal, the ops team reviews the job documentation (photos, checklist, time logs), and a resolution is reached (rescheduled service, partial refund, or no action). All dispute outcomes are recorded against the provider's quality score.
Yes — we can integrate with your marketing attribution data (UTM tracking, Google Ads) to show per-franchisee lead volume, booking conversion rate, and revenue attributable to marketing spend. This is an add-on to the core operations platform.
Client booking, provider mobile app, quality control, network management console, and billing infrastructure typically runs $60k–$110k. Franchise management tools and marketing attribution add scope. Fixed-price.
16 to 20 weeks for a production service platform with mobile provider app and client booking.
Tell Ryel about your project.
Describe what you’re building and what outcome you need. You’ll have a written, fixed-price scope within the week.