Customer acquisition
Can the right customer find you, understand the offer, and take a clear next step?
Free Business Readiness Audit
How ready is your business for its next stage?
Answer 12 practical questions about how customers find you, enquire, get started, and stay informed—and how your team handles handoffs and repeated work. You’ll see an immediate diagnosis, your strongest areas, a priority gap, and a practical 30-day plan.
Start the auditNo sign-up required. Your result appears before any optional contact form.
- 12practical questions
- Immediatediagnosis
- 30-dayaction plan
What the audit looks at
Four connected parts of the work.
Use it whether you are planning, already serving customers, or preparing to handle more. It looks for practical gaps such as poor lead handling, inconsistent follow-up, fragmented tools, and limited workflow visibility. It measures readiness—not revenue, profitability, or business success.
Lead handling
Can enquiries provide the right details and receive reliable acknowledgement and follow-up without missed handoffs?
Client experience
Can customers get started and stay informed without unnecessary back-and-forth?
Operations
Can you see current work clearly without repeated data entry or moving information between fragmented tools?
Transparent by design. The audit does not crawl your website or use AI. Your result comes from the answers you choose and a deterministic scoring model.
Business Readiness Audit
12 practical questions · Immediate result
Start with a clear snapshot
Look at the full customer journey.
This audit checks whether customers can find you, enquire clearly, get started smoothly, and stay informed—plus whether your team can manage the work without unnecessary repetition.
Your answers stay in this browser. No account or contact details are required to see your result and plan.
01
Customer acquisition
02
Lead handling
03
Client experience
04
Operations
Saved in this browser
Continue where you left off?
Question 1 of 12Business context
Your answers are complete
Building your readiness result…
This is a deterministic calculation based on the answers you selected.
Readiness diagnosis
Overall score
0/ 100
The four areas
Where the foundation is strongest—and where it needs attention.
What to take from this
A diagnosis you can use.
Start with the smallest improvement that makes this part of the journey clearer and more reliable.
30-day action plan
A practical sequence for the next month.
This plan is available now. Use it as a starting point, then adjust the order to fit the realities of your business.
A simple 30-day sequence
- Week 1
Clarify and document. Define the current path, owner, information, and desired next step.
- Week 2
Improve the customer-facing path. Make the message, form, instructions, or update clearer.
- Week 3
Standardise the handoff. Give the internal process one repeatable trigger, owner, and completion state.
- Week 4
Measure and review. Check what became easier, what still causes questions, and what deserves the next improvement.
Start with the smallest change that improves the priority.
Carry this result into a project inquiryYour audit result will be carried into the guided inquiry, so you will not need to repeat it.
Optional follow-up
Save this plan and talk through the priority.
Share your details only if you would like RCB Software to keep the result handy and follow up about the area identified. Your diagnosis and action plan are already visible above.
Action plan saved
Your result is saved for this visit.
Your diagnosis and 30-day plan remain visible above. RCB Software has the context you chose to share and may follow up about the priority identified.