To begin
Custom Business System
One core workflow, built around your business.
For service businesses that need private records, dashboards, documents, payments, notifications, or integrations connected through one defined workflow.
Start with the workflow
Check workflow fitExplain what happens now and what should happen next.
I’ll confirm whether there is a coherent first scope, which capabilities are required, and whether existing software may be the better answer. Payment follows an approved written scope.
When the customer action creates work your team must manage.
A custom system is justified when the business needs structured access, records, decisions, or handoffs that a public website and standard form cannot handle coherently.
- Customers or staff need to sign in and work with private information
- The business needs structured records instead of repeated spreadsheets, messages, or manual copying
- One important workflow needs a tailored dashboard, documents, notifications, payments, or provider connection
Only the capabilities required for the agreed workflow.
The written scope decides what is built. The starting offer does not assume every possible portal, dashboard, integration, or automation.
- One tightly scoped core workflow at the starting price
- Authentication, database, and admin functionality where required
- Customer or staff dashboards where required
- Notifications, payments, documents, or integrations only where required and confirmed in writing
- Testing, launch preparation, deployment, and handover
- A written scope covering functionality, responsibilities, exclusions, timeline, and support
Define the smallest coherent release, then build it in stages.
- 01
Define the workflow
Clarify what starts the process, who takes each action, what information is needed, and what a successful first release must accomplish.
- 02
Confirm the written scope
Agree the required interfaces, records, roles, integrations, responsibilities, exclusions, timeline, payments, and post-launch support.
- 03
Build and review
Develop the agreed core workflow in reviewable stages, then test the complete path with the confirmed roles and data states.
- 04
Approve and launch
Complete agreed fixes and handover, receive the final 40% payment, and launch the approved scope.
A two-stage payment tied to the agreed scope.
Before launch
40%
After the agreed work is approvedAt US$2,500: US$1,000.After launch
From US$150/month
Support is confirmed for the specific systemNew features are quoted separately.Business knowledge, access, and timely decisions.
- Explain the current process, decision rules, exceptions, and people involved
- Provide timely access to required accounts, providers, sample data, documents, and decision-makers
- Review agreed stages with realistic scenarios and return consolidated feedback
- Confirm legal, privacy, payment, retention, and operational requirements that apply to the business
The starting point is intentionally narrow.
- US$2,500 is a starting price for one tightly scoped core workflow, not a fixed price for every system
- Only functionality confirmed in the written scope is included
- Additional roles, interfaces, workflows, integrations, migration, compliance, or operational responsibility can increase the price
- New features after the agreed scope are estimated and approved separately
Need to understand a capability?
Explore custom-system capabilitiesUse the solutions library to explore the work without changing this offer’s boundary.
Review customer portals, admin dashboards, workflow automation, and broader custom software guidance, then return here to discuss the smallest useful first release.
Pricing, scope, and responsibilities in plain language.
What is included at the US$2,500 starting price?
The starting point covers one tightly scoped core workflow. Authentication, a database, admin functionality, dashboards, notifications, payments, documents, or integrations are included only where required for that workflow and confirmed in the written scope.
How do project payments work?
The standard project payment is 60% to begin and 40% before launch. At a US$2,500 project price, that is US$1,500 to begin and US$1,000 before launch.
Does every portal, dashboard, or integration cost US$2,500?
No. Larger scope is priced above the starting point. The final price reflects the users, interfaces, workflows, data, integrations, testing, risk, and operational responsibility involved.
What does support include?
Support starts at US$150 per month after launch. The written agreement confirms monitoring, backups, maintenance, response expectations, and other responsibilities for the specific system. New features are priced separately.
Do I need a technical specification before enquiring?
No. Start with the current workflow, who uses it, where it breaks down, and what needs to happen next. RCB Software will help define whether there is a coherent first scope.
When is a Business Website the better fit?
Choose the Business Website when the main need is up to five public pages that explain the business and guide customers to call, request a quote, book, or enquire. Accounts, private data, dashboards, and tailored workflows belong in a Custom Business System scope.
Start with what happens now and what needs to happen next.
I will confirm whether there is a coherent first scope, which capabilities are actually required, and whether existing software may be the better answer.