Revenue Automation / Starting project price
RCB Software builds focused automation systems for service businesses that need a better way to handle leads, enquiries, follow-up, customer communication, and repetitive operational work.
Where it fits
Revenue Automation is for a narrow workflow that can be defined clearly before a larger system is needed.
It may fit when
A Custom Business System may fit when
Problems to remove
A focused automation project starts with the repeated handoff that is costing attention or creating avoidable uncertainty.
Common friction
Operational friction
What RCB can build
The final scope decides what is built, what stays human, and which existing providers remain responsible for their part of the process.
Automation Pilot
Automation Pilot is a tightly scoped project focused on one business workflow. It is not a promise that every connected process belongs in the first release.
One lead process
Collect a useful enquiry, create a clear next step, and notify the person responsible.
One follow-up process
Trigger reminders or messages from defined events while keeping exceptions visible.
One admin process
Replace one repetitive administrative task or connect a small number of existing tools where appropriate.
Scope and delivery
A useful automation has a clear trigger, required information, owner, normal path, exception path, and completion state.
Follow one real lead, enquiry, customer update, or administrative task from its trigger to the outcome.
Keep useful tools, identify the missing handoff, and decide what should remain with a person.
Build the smallest coherent workflow and test ordinary cases, missing information, and exceptions.
Confirm what became clearer, what still needs human judgment, and whether a larger system is justified.
Commercial boundaries
Final pricing depends on the actual workflow, data, users, tools, testing, and support requirements.
Ongoing support
Hosting, maintenance, monitoring, provider changes, and support responsibilities depend on the automation and are confirmed in writing.
Automation support
Ongoing support is quoted based on the system and support requirements. External API, SMS, telephony, AI, and third-party software charges are separate unless explicitly included in the written scope.
Questions before you enquire
Automation Pilot is a tightly scoped project focused on improving one business workflow, such as lead handling, follow-up, customer intake, tool connection, or a repetitive administrative process.
No. The work is designed to make a defined workflow more reliable and visible. Business results depend on the process, offer, demand, team, providers, and many factors outside the project scope.
Not by default. External provider and software costs are separate unless they are explicitly included in the written scope.
No. RCB Software does not currently offer a packaged AI receptionist. AI-assisted workflows may be considered when appropriate and are scoped around the actual process.
Choose a Custom Business System when the project needs a larger custom application, private accounts or records, dashboards, or several connected workflows rather than one focused automation.
Discuss my workflow
Share what starts the work, where the handoff breaks down, and which tools or people are involved. I’ll help identify whether an Automation Pilot is a useful first scope.
Next step
Answer a few practical questions and RCB Software will help distinguish one focused automation from a larger custom business system.
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